Defining clear KPIs from the beginning to track progress and demonstrate value.  

Additional Details
  • Defining Clear KPIs & Success Metrics Upfront
  • Articulating Specific Value Drivers
  • Pre-Implementation Validation of KPIs
Tools
  • KPI Baseline Tracking Template
  • Benefits Realization Plan Template
  • Project Status Report Template

Compliance

Engagement

The “Why”

“I have to”

“I want to”

Motivation

External
(reward & punishment)

Internal
(pursues purpose)

Focus

Rules and policies

Goals and mission

Results

Meets standards

Exceeds standards

Behavior

Follows instructions

Take initiative & innovates

Outcome

Stability

Growth, innovation, higher productivity