Someone (or someone’s) needs to take ownership of value, and accountability for results should be assigned.  IT or the PMO should not own value.  Ownership of value should be embedded within the business; they should be responsible and accountable for the changes that will unlock value.

Compliance

Engagement

The “Why”

“I have to”

“I want to”

Motivation

External
(reward & punishment)

Internal
(pursues purpose)

Focus

Rules and policies

Goals and mission

Results

Meets standards

Exceeds standards

Behavior

Follows instructions

Take initiative & innovates

Outcome

Stability

Growth, innovation, higher productivity