Defines the strong, business-driven story for the transformation. It makes sure the ERP is seen as a key priority that directly supports company goals, instead of just a big IT project.
Information and services for successful ERP implementations based on decades of experience and exhaustive research.
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Compliance
Engagement
The “Why”
“I have to”
“I want to”
Motivation
External
(reward & punishment)
Internal
(pursues purpose)
Focus
Rules and policies
Goals and mission
Results
Meets standards
Exceeds standards
Behavior
Follows instructions
Take initiative & innovates
Outcome
Stability
Growth, innovation, higher productivity
