ADKAR (Awareness, Desire, Knowledge, Ability, and Reinforcement), is a good start, but creating desire is a challenge. You can create extrinsic motivation through incentives, but intrinsic motivation, doing something because you want to do it, is much more powerful, and much harder.
Three cheers for ADKAR – it’s much better than nothing. But: – Change management is not a linear process, – Knowledge is not competence – Change is not a ‘one size fits all’ proposition.