A data load might look successful with no errors, and smoke-testing looks good, but conceal ‘sleeper issues.’

Data loads should be independently reconciled (matching record counts and financial totals), and a comprehensive data validation plan should be developed and executed during the design/build phase.

Compliance

Engagement

The “Why”

“I have to”

“I want to”

Motivation

External
(reward & punishment)

Internal
(pursues purpose)

Focus

Rules and policies

Goals and mission

Results

Meets standards

Exceeds standards

Behavior

Follows instructions

Take initiative & innovates

Outcome

Stability

Growth, innovation, higher productivity