The need for a new ERP is often a symptom of a deeper issue. The “problem” might not be the old software, but rather a lack of disciplined processes, a culture resistant to change, poor data governance, or the history technology investment.

Compliance

Engagement

The “Why”

“I have to”

“I want to”

Motivation

External
(reward & punishment)

Internal
(pursues purpose)

Focus

Rules and policies

Goals and mission

Results

Meets standards

Exceeds standards

Behavior

Follows instructions

Take initiative & innovates

Outcome

Stability

Growth, innovation, higher productivity