The need for a new ERP is often a symptom of a deeper issue. The “problem” might not be the old software, but rather a lack of disciplined processes, a culture resistant to change, poor data governance, or the history technology investment.
Compliance
Engagement
The “Why”
“I have to”
“I want to”
Motivation
External (reward & punishment)
Internal (pursues purpose)
Focus
Rules and policies
Goals and mission
Results
Meets standards
Exceeds standards
Behavior
Follows instructions
Take initiative & innovates
Outcome
Stability
Growth, innovation, higher productivity